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FREQUENTLY ASKED QUESTIONS

What do I get with my Traders Post Web Site
How difficult is it to set up my Traders Post site?
How much does the Web site Hosting cost?
How quickly can I get my Traders Post site?
What about support?
What kind of computer do I need?
Will I have to install any upgrades?
What name can I choose for my site?
How secure is my site?
Can I take orders over the Internet?
How often can I update my site?
Can I add photos to my site?
What about HTML and FTP?
How do I submit my site to the search engines.
How can I try out the Software first?
What does a standard site look like - I want to know what I will get?
How much does a Traders Post Site cost?
Do you provide further services?
How do I order?




What do I get with my Traders Post Web site?

The standard Traders Post Web site includes the following:

  • Your own eCommerce ready Web site based on proven templates which can be customised to your needs.


  • A product listings page - for you to display your list of products or services.


  • Individual product pages - a page for each product including up to two photographs and unlimited text.


  • Fully Automatic Secure Order Form - A fully secure order form facility that will automatically include all your products. Can be customised to suit your needs or can be "disabled" if not required.


  • Site search facility - A built-in search engine.


  • Contact us page - Includes a ready made 'contact us' form for your customers to complete.


  • E-mail forwarding - e-mail from the site is forwarded directly to your own existing email account.


  • Up to 3 additional pages for you to use how you wish.


  • Meta Tags - so that search engines can find your site.


  • Site Hosting - All hosting fees are included in the package.


  • Logo - your logo input on all the main pages.


For full details of the different Web site plans to choose from, click here.


How difficult is it to set up my Traders Post site?

Your Traders Post site is amazingly easy to run, even for the novice computer user. Particularly useful to those who have neither the time nor the inclination to learn the programming skills necessary to set up most commercial Web sites. There is no software installation for you to worry about. The software runs live on the Internet and will already be installed for you. Simply follow the point and click menu. If you can type (even with just one finger) and use a mouse, you can update your site.


How much does the Web site Hosting cost?

Nothing. Your Traders Post site comes complete with full hosting already included. There are no extra charges.


How quickly can I get my Traders Post site?

Your site will be set up for you within 24 business hours. When we set up your site we will input your basic details and logo (if applicable) and test the site to make sure it is working correctly. We will then e-mail you with all the details and tell you how to access your control panel so you can customise your site and add your products.


What about support?

Your new Traders Post site comes with a detailed Users Guide. This is a fully illustrated, step by step guide covering all the main features and explaining exactly how to customise your site. We have found that with the aid of the Users Guide most people do not need any further help but if required we also provide full e-mail support.


What kind of computer do I need?

As long as you have access to the Internet you can use the software. So, you can run your Traders Post site from a PC, MAC or even Web TV!


Will I have to install any upgrades?

No. As part of the Traders Post package, we provide a free upgrade service. Any upgrades will be automatically uploaded to your site.


What name can I choose for my site?

You can choose whatever name you wish. Your site URL will be traderspost.co.uk/yourname. We suggest you use your company name. It is better to keep it short and simple.


How secure is my site?

Once your Traders Post site is set up for your company, you enter your own unique passwords to access administrative functions. Only you know these passwords, and you can change them at any time. This allows you to access youe Traders Post site from any computer with an Internet connection. You can update your product listings any time, from anywhere.


Can I take orders over the Internet?

Yes. You can start taking orders from day one. Your site includes access to our secure server so your customers can order with confidence. Simply tell the Software you require an order form to be built and thereafter every product you add will automatically be added to your order form. The order form can be updated to include the information you require (e.g. Delivery options, VAT etc.). Your customer simply fills out the details and submits the form. An email is then automatically forwarded to your own secure email address.


How often can I update my site?

You can update your site whenever you wish. Using the templates and menu provided you can change the text on the main pages, change your background and logo and add, delete or edit your product listings (including pictures) as often as you like. It's as simple as filling out a form.


Can I add photos to my site?

Yes. You can add either one or two photographs to each product listing. If the photograph is located on your computer or a floppy disc you can simply and quickly upload it to your site by selecting the file and clicking a button. You do not need to know about programming - the software does it all automatically for you.


What about HTML and FTP?

HTML is the code that Web pages are written in and FTP is the programming method of uploading pages to the Internet. All of the alterations you carry out to your site using the menu are automatically converted into the HTML code and uploaded to the site. The Software does it all for you so there is no programming required.


How do I submit my site to the search engines.

In the first instance, we can submit your site for you. However we also provide an online form for you to complete and submit to the search engines. You can change the META tags keywords and descriptions to describe your site whenever you like. Traders Post sites are designed to submit individual product pages to search engines. This means that when potential customers are looking for products or services, the search engines point them directly to your product listing.


How can I try out the Software first?

Easy. Visit our Demo Site. Here you can open up the menu and try out the features. Remember somebody may have been there before you so don’t be surprised if the site has been altered! We have also disabled certain functions to prevent the site from being damaged.


What does a standard site look like - I want to know what I will get?

We have provided a sample Standard Site as part of our Demonstration Suite so you will know what to expect. However, your site will be provided to you with your company details and logo etc. already input, or fully completed and set up with all your text, graphics and photos.


How much does a Traders Post Site cost?

The Standard package described above including your eCommerce ready Website with 12 months hosting costs from only £395 +VAT.


Do you provide further services?

Yes, whilst using the Instant Website Software is very easy, it may be that you do not wish to initially put all your details and products on your site yourself so we can arrange to do that for you. This includes:
  • All your text input on all the main pages for you.

  • Your logo graphics and any backgrounds required.

  • The site designed in your own colour scheme.

  • The order form customised to your needs.

  • Your first ten products added to your site (including photos if supplied).

  • Each feature will then be fully checked and we will email you to let you know the site is ready.


For details , click here


How do I order?

Please choose from our Web site Plans then complete the Order Form and send it to us. Your new Traders Post Web site will then be produced for you within 24 business hours of our receiving your order.


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